Cookie Policy
Understanding how we use cookies to enhance your browsing experience on Natural Vitality Marketplace
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. These files contain information that helps us improve your browsing experience and provide you with personalized content and services.
At Natural Vitality Marketplace, we use cookies responsibly to enhance your shopping experience, analyze website performance, and ensure the security of our platform. This Cookie Policy explains what cookies we use, why we use them, and how you can control them.
How We Use Cookies
We use cookies for several important purposes:
- Essential Functionality: To ensure our website works properly and securely
- Performance Analysis: To understand how visitors use our site and improve user experience
- Personalization: To remember your preferences and customize your browsing experience
- Marketing: To show you relevant products and offers based on your interests
- Shopping Cart: To maintain your shopping cart contents across pages
- Security: To protect against fraud and ensure secure transactions
Types of Cookies We Use
Strictly Necessary Cookies
Required for basic website functionality. These cannot be disabled.
Performance Cookies
Help us understand how visitors interact with our website.
Functional Cookies
Remember your preferences and customize your experience.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _nvm_session | Session management and security | Session | Essential |
| cart_items | Shopping cart functionality | 30 days | Essential |
| user_preferences | Language and display preferences | 1 year | Functional |
| analytics_id | Website analytics and improvement | 2 years | Performance |
| marketing_interest | Personalized product recommendations | 6 months | Marketing |
Third-Party Cookies
We may also use third-party services that set cookies on your device. These include:
Analytics Services
Google Analytics and similar services help us understand website usage patterns.
Payment Processors
Secure payment services ensure safe transactions and fraud protection.
Customer Support
Live chat and support tools may use cookies to provide assistance.
Marketing Platforms
Advertising networks help us show relevant products and measure campaign success.
Managing Your Cookie Preferences
You have several options to control cookies on our website:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can:
- View what cookies are stored on your device
- Delete existing cookies
- Block cookies from being set
- Set preferences for specific websites
- Clear browsing data automatically when closing your browser
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies for the best experience
- Reject non-essential cookies (only essential cookies will be used)
- Customize your preferences by category
- Save your choices for future visits
Please note that disabling certain cookies may affect the functionality of our website. For example, if you disable shopping cart cookies, you won't be able to add items to your cart or complete purchases.
Your Rights and Choices
Under applicable data protection laws, you have the right to:
- Know what personal data we collect and how we use it
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Request data portability
- Withdraw consent for cookie-based processing
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal compliance. Any changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about our use of cookies.
Contact Us
If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us:
Natural Vitality Marketplace s.r.o.
Hlavná 6, 040 01 Košice, Slovakia
Phone: +421 552 00 55 05
Email: [email protected]
Business Hours:
Monday-Friday: 9:00-17:00
Saturday: 9:00-13:00
Last Modified: